The following disclaimer is intended to inform users of the limitations and usage guidelines of the chatbot system powered by artificial intelligence (“AI-Chatbot”), provided by Entity Health Pte. Ltd. (“Entity Health”) on this website.
For the purposes of this Disclaimer, the term “user” refers to any individual who interacts with or uses the AI-Chatbot.
By accessing or using the AI-Chatbot, users are deemed to have read, understood and expressly agreed to be bound by this Disclaimer, the Terms of Use and Privacy Policy of Entity Health. Users acknowledge and accept that use of the AI-Chatbot is at their own risk.
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General information
1.1 The AI-Chatbot is designed to respond to general inquiries in relation to the products and services offered by Entity Health (“Purpose”). The responses generated are intended for informational purposes only and do not constitute professional advice of any kind. -
Liability
2.1 While Entity Health strives to provide accurate and helpful information through the AI-Chatbot, the system has inherent limitations and may provide incorrect, incomplete, or misleading responses. The AI-Chatbot should not be relied upon for professional advice, particularly in areas such as medical, legal, financial, safety-related matters.
2.2 Entity Health makes no guarantee as to the accuracy, reliability or legality of the content generated and disclaims any responsibility for such content. Users are solely responsible for verifying the information before relying on it.
2.3 Entity Health expressly reserves the right to modify, suspend or discontinue any part or all functionalities of the AI-Chatbot at any time without prior notice.
2.4 To the extent permitted under applicable laws, Entity Health disclaims all implied representations, conditions, and warranties. Entity Health will not be liable to any user or third party for any claims, actions, proceedings, claims, losses, or damages or liabilities arising out of or in connection with the use of the AI-Chatbot. This includes, without limitation, any indirect, incidental, consequential, special or exemplary damages, or any loss of data, revenue, or profits, whether in contract, tort or otherwise. -
User’s use of the AI-Chatbot
3.1 The use of the AI-Chatbot is intended for individuals with at least 18 years of age. Interaction with the AI-Chatbot constitutes confirmation that this age requirement is met.
3.2 The AI-Chatbot may only be used for the Purpose. The following uses are strictly prohibited:
(a) Any action that may harm, misrepresent, or jeopardise the reputation of Entity Health;
(b) Interference with, or damage to, the functionality or operation of the AI-Chatbot;
(c) Transmission of content that is offensive, defamatory, fraudulent, misleading, or unlawful;
(d) Any conduct that causes annoyance, disruption, or inconvenience to Entity Health or its operations. -
Privacy and Data Storage
4.1 Users acknowledge and consent to the recording and storage of all communications made via the AI-Chatbot. Entity Health will retain such records in line with applicable laws and its Privacy Policy.
4.2 Users agree that the recorded communications are the property of Entity Health.
4.3 Entity Health may review these communications to enhance the AI-Chatbot’s performance, ensure compliance with the Privacy Policy, detecting and preventing misuse and abuse of the AI-Chatbot.
4.4 Users are strongly advised not to input Personal Data or proprietary information into the AI-Chatbot.
4.5 All such recorded communications are anonymised data, except in cases where users voluntarily or inadvertently provide Personal Data.
4.6 For the purposes of this Disclaimer, “Personal Data” shall have the same meaning ascribed to it under the Personal Data Protection Act 2012 of Singapore. -
Translation
5.1 The AI-Chatbot is trained in English. Responses in any other languages are translated and may vary in accuracy or completeness. Users are responsible for verifying the accuracy of any translations. -
Governing Law
6.1 The AI-Chatbot Disclaimer shall be governed by and construed in accordance with the laws of the Republic of Singapore, and users agree to submit to the exclusive jurisdiction of the Courts of the Republic of Singapore.











